Useful contact numbers
Emergencies
Gas – leaks (National Grid (Gas)) — 0800 111 999
Water – Bristol Water — 0845 702 3797
Water – Thames Water — 0845 920 0800
Water – Wessex Water — 0845 600 4600
Electricity – Southern Electric — 0845 770 8090
North Wiltshire District Council
Main switchboard (enquiries) — 01249 706111
Housing Benefit and Council Tax — 01249 706246
Environmental health — 01249 706555
Dog warden — 01249 706555
Refuse collection — 01249 706352
West Wiltshire District Council
Main switchboard (enquiries) — 01225 776655
Housing Benefit — 01225 770355
Council Tax — 01225 770395
Environmental health — 01225 770358
Dog warden — 01225 770369
Refuse collection — 01225 785031
Swindon Borough Council
Main switchboard (enquiries) — 01793 463000
Housing Benefit and Council Tax — 0845 850 0962
Environmental health — 01793 466071
Dog warden — 01793 466139
Refuse collection — 01793 463463
Social services — 01793 466900
Wiltshire County Council
Main switchboard (enquiries) — 01225 713000
Social services – West Wiltshire — 01225 785985
Social services – Kennet and North Wiltshire — 0845 603 1570
Police
In an emergency dial 999. If it is not an emergency use the following numbers.
Wiltshire Police — 0845 408 7000
Swindon Police — 01793 528111
Money advice
Jobcentre Plus Chippenham (see note below) — 01249 428000
Jobcentre Plus Trowbridge (see note below) — 01225 498000
Jobcentre Plus Swindon (see note below) — 01793 489600
Disability benefit enquiry line — 0800 882 200
The Pensions Service — 0845 606 0265
Inland Revenue (tax credits) — 0845 300 3900
National Debt Line — 0808 808 4000
Consumer Credit Counselling Service — 0800 138 1111
North Wiltshire Credit Union — 0779 071 7930
West Wiltshire Credit Union — 01225 708315
Note: for benefit enquiries if you are of working age, such as Income Support.
Other advice
Citizens Advice can advise you on a range of subjects and direct you to other sources of help.
Chippenham Citizens Advice Bureau — 0845 120 3707
Melksham Citizens Advice Bureau — 0845 120 3737
Swindon Citizens Advice Bureau — 0845 050 5155
