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Gutters and downpipes
To report a repair:
- Check What is the problem? below.
- Look at the drawings. Click on the pictures on the side of the page.
- Click here to report a repair.
What is the problem?
Gutter or downpipe broken, missing, loose or fallen
Which gutter or downpipe is it?
How high is the building? Is it more than two storeys?
Which parts are affected, for example, the bracket, stop end or hopperhead?
What shape of guttering or pipe is it, for example, half-round, square or ogee? Check the drawings.
Is it made of plastic or metal? Is more than one length affected?
Is any part likely to fall? If it has fallen, is it broken?
Gutter or downpipe blocked
Is the gutter or downpipe blocked?
How high is it? Is it more than two storeys?
Gutter or downpipe leaking
Which gutter or downpipe is it? If it is a wastepipe or soilstack, see Drains and wastepipes.
Is it broken or cracked? See Gutter or downpipe broken above.
Where exactly is it leaking? Check the drawings.
Is it made of plastic or metal?
Rainwater gully blocked
Where is the gully?
Is it clogged up? Have you tried clearing it yourself? You should try clearing leaves and so on from gullies before calling us.
Rainwater gully grid broken or missing
Where is the gully?
Is the gully grid made of metal or plastic?
Is it round or square?
Does the gully have a brick or concrete surround?
Other problems with gutters or downpipes
What is the problem? Do you know what is causing it?
How high is the property? Is it more than two storeys?
Is it causing any other problems or damage?
