Garden area

To report a repair:

Check What is the problem? below.
Look at the drawings. Click on the pictures on the side of the page.
Click here to report a repair.

What is the problem?

Fence or fencepost loose, damaged or rotten

How did this happen? We may charge you for any damage you have caused.

Where is it? Is it a dividing fence with another property? Is the other property owned by us or another owner? Please give us the address of the other property.

How high is the fence or post?

How long is the bit of fencing affected?

What type of fencing is it, for example, chain link or panels?

What type of fence post is it, for example, wooden, metal or concrete?

Gate or gatepost loose, damaged or rotten, or gate catch broken

Where is the gate? What is the problem?

Is it a wooden or metal gate? What height is it?

What type of catch is it?

Is it a wooden or concrete post? What height is it?

Path uneven, cracked or lifting

Where is the path? Did you lay it yourself? We are responsible for main paths leading from the property boundary to doors and clothes driers. You are responsible for all other paths.

Is the path made of slabs, concrete, tarmac or brick?

If slabs, are they square or oblong?

Steps uneven, cracked or lifting

Where are the steps? How many are affected?

Are they made of slabs, concrete, brick or stone?

Boundary or garden wall loose or crumbling

Where is the wall? Is it shared with a next-door property? Is the other property owned by us or another owner? Please give us the address of the other property.

What is the problem, for example, loose pointing, missing coping or damaged brickwork? How much is affected?

Trees causing damage

Where is the tree? Is it in your garden or a neighbouring garden?

What is the extent of the damage?